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Here's the pilot plan we talked about: 40 seats for three months at $4,000 a month, with both on-site training days included.
If John wants the security questionnaire first, I can send it today.
Brian Goodman
PDFOakline pilot plan.pdfPDF · 186 KB
Based onCall with Prism· 13:41Ruth's reply on Slack· 13:58Pilot package 2026.pdf
Send replySkip
I think we should include John in cc, please add him.
The Operator in AI REV Voice. After a call with Prism, a reply to Carol at Oakline Freight is ready to send with the pilot plan: 40 seats for three months at $4,000 a month. The pilot price was missing, so Prism asked Ruth on Slack before drafting it. Beside the draft: the part of the call where Brian asked for it, and Ruth's answer.
How it works
01 / Capture
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Use your laptop for Zoom, Meet, Teams, or an in-person conversation. No bot needs to join. Prefer to talk it through afterwards? Call Prism with the details.
During a captured meeting, Prism can find answers in your company documents and show the source on your screen.
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Recording · live
Discovery call · Oakline Freight
Today, 12:04 · 00:12:41 · EN · Google Meet
OFOakline FreightPilot
TranscriptParticipants3
Carol Susi, John Park joined00:00:00
Carol Susi00:12:06
The part we keep failing at is the handover. The site visit happens, and the note gets written three days later, if at all.
Brian Goodman00:12:31
That is the gap we close. The visit is captured as it happens, and the note is done before you are back in the car.
Carol Susi00:12:41
Does the pilot include on-site training, or is it remote only?
Brian Goodman00:12:58
Two on-site days are in the package, plus remote office hours for the first month.
Carol Susi00:13:20
Good. Security sign-off on our side would be John, so we should loop him in this week.
12:413Google Meet · captured from this computer
Prism Copilot
Is on-site training included?
Yes. Two on-site training days and four weeks of remote office hours are included.
Pilot package 2026.pdf · p. 3
What do 40 seats cost?
The annual plan is $48,000 for 40 seats, including onboarding.
Pricing 2026.pdf · p. 2
How long is the security review?
Usually two weeks. The questionnaire, DPA and architecture summary go out on day one.
Security overview.pdf · p. 1
12Ask a question…
Recording
Discovery call · Oakline Freight
Thursday, September 10 at 12:04 PM · 00:31:12 · EN · Google Meet
Oakline FreightPilot · $48,000Matched · 0.96
Summary
Oakline's field team loses the site visit between the visit and the note. Carol wants the 40-seat pilot to start in November with two on-site training days; John runs the security review first. Brian sends the revised quote and the pilot plan by Friday.
Next steps
Brian sends the revised quote for 40 seats and the pilot plan by Friday.
Carol loops in John for the security review this week.
Kickoff pencilled for the week of November 2.
Commitments
Brian Goodman
00:14:20Send the revised quote for 40 seats and the pilot plan by Friday.
Carol Susi
00:18:05Loop in John for the security review this week.
JPJohn Park
00:19:40Share the security questionnaire before the kickoff.
Agenda
Where the handover breaks today
The pilot: scope, seats, training
Security review and timing
Discussion
The pilot
40 seats across two regions, starting in November.
Two on-site training days plus a month of remote office hours.
Pipeline
Sales Pipeline
5 deals · $274K live+ New deal
Discovery21$70K$22K
Acme Corp
$22K
Dana Reyesyesterday
Discovery10%Ruth
Qualifying1$36K
Harbor Vet
$36K
Lena Osei5 days ago
Qualifying25%Owen
Proposal12$48K$96K
Oakline · Pilot
$48K
Carol Susijust now
Proposal45%Brian
Acme Corp
$48K
Marcus Henderson2 hours ago
Proposal70%Brian
Negotiation1$120K
Northmoor
$120K
Priya Nair2 days ago
Negotiation55%Ruth
Inbox
1 unread
Carol Susi13:41
Re: pilot timeline
Thanks for today. November works for us if the security review clears. John is copied.
OFOakline Freight3 trackers blocked
Dana ReyesYesterday
Re: QBR agenda
Marcus wants the renewal numbers before the QBR, can you send the deck?
ACAcme Corp
Marcus HendersonMon
Invoice terms for the expansion
Finance asked for net 45 on the first year. Can we do that?
Thanks for today. Attached are the revised quote for 40 seats and the pilot plan, with the two on-site training days we talked about.
If John wants the security questionnaire first, I can send it over today.
Brian Goodman
Skip
Reply sent to Carol
Write a message…
The window shows the product: a live meeting being captured with the transcript and Prism answering three questions; then the finished note with next steps and commitments, and a spoken edit confirmed and logged; then the pipeline, inbox, calendar and tasks filled in from the call; then the Operator's drafted reply waiting for approval.
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Work with voice across all your apps.
Your CRM, conversations, calendars, and AI. Bring them into the same conversation.
CRM · Communications · Video calls · Email · Calendars · Support · Automation · AI
Explore ways to work with HubSpot, Gmail, Slack, Salesforce, Zoom, Google Calendar, Claude, Microsoft Teams, Zendesk, Notion, ChatGPT, Zapier, Outlook, Google Meet, Asana, Intercom, Calendly, Make, Google Drive, Zoho, WhatsApp, n8n, Google Docs, Linear, Trello, ClickUp, Dropbox, Telegram, Airtable, Help Scout, Discord, Todoist.
From a request to work you can review
Put your apps to work.
Prism brings the context. Operator prepares the work across your connected tools. You make the call.
Follow-up email · Example request
“Reply to Sarah with the annual option and the legal update.”
The annual option and the legal recap, ready in one reply.
Based on
Pricing 2026.pdfGoogle Drive · Approved pricing+
Annual prepay: 12% off the list price for the agreed seat count. Multi-year terms need a separate quote. The approved price list is the source for customer-facing numbers.
Acme quarterly reviewMicrosoft Teams · Yesterday · 31:20+
Sarah: Can you include an annual option for all 40 seats? David: Our counsel can join the legal review on Thursday at 15:00.
Email from Dan WuOutlook · Monday+
The security packet has been sent to Acme. Our counsel is available for the joint review on Thursday at 15:00.
ToSarah ChenSubjectUpdated pricing for the Q3 rollout
Hi Sarah,
Yes, paying annually takes 12% off the list price for your 40 seats.
The joint legal review is Thursday at 15:00. Dan sent the security packet on Monday, so both teams have it ahead of the call.
Shall I send over the annual quote and the calendar invite?
Alex
Proposal deck · Example request
“Put together an offer Julie can take to the partners.”
A three-slide proposal and a one-page summary for the partners.
Based on
Call with JulieMicrosoft Teams · Friday · 26:40+
Julie: I need something I can forward to the partners for Tuesday. Show how the paperwork after every client visit changes, then the pilot and the annual option.
Three-slide format: the customer’s problem, the proposed workflow, the pilot and commercial terms. Use the approved brand template. Include a one-page summary.
#thompson-accountSlack · Account team+
The partners want a clear pilot scope: one coastal team, two claim types, three weeks. Send the security pack before the pilot starts.
DataDrive expansion closed: West won revenue is now $96K. Wisła fleet moved to Negotiation: DACH open pipeline is now $342K. Total open pipeline: $1,114K.
Sales KPI weeklyGoogle Sheets · Week 39+
Columns: Region, Calls, Demos, Pipeline ($K), Won ($K). One row per region. The total row is calculated from the regional values.
Proposed updates from HubSpot and Salesforce. Highlighted cells changed.
Region
Calls
Demos
Pipeline ($K)
Won ($K)
North
76 84
12
310
42
West
71
9
264
72 96
South
66
11
198
24
DACH
58
11 14
296 342
48
Total
279
46
1068 1114
210
Five proposed changes. Closed revenue stays separate from open pipeline.
Support reply · Example request
“Answer Carol using the help center and her account details.”
An answer grounded in the help center and the customer’s account.
Based on
Ticket #1842Zendesk · Carol Susi+
We have added two new account managers. How do we give them access to the shared pipeline without sharing everyone’s private notes?
Pipeline sharing guideNotion · Help center+
Add teammates to the pipeline to share its clients and activities. Private notes remain accessible only to their owner. Changing pipeline membership does not make private notes public.
Oakline accountHubSpot · Customer success+
Account owner: Sarah. The customer is adding two account managers to the sales team. Current plan includes shared pipelines.
ToCarol SusiSubjectPipeline access for two new teammates
Hi Carol,
You can add both account managers from the pipeline’s member list. They will be able to see its clients and shared activities.
Private notes stay private to their owner. Adding someone to the pipeline does not change that.
Open the pipeline, choose Members, and add the two teammates. Let me know if you would like a hand with the setup.
Alex
Customer handoff · Example request
“Set up the Thompson handoff and brief the delivery team.”
The project, the brief, and the team update, ready together.
Based on
Call with JulieMicrosoft Teams · Friday · 26:40+
Julie: I need something I can forward to the partners for Tuesday. Show how the paperwork after every client visit changes, then the pilot and the annual option.
#thompson-accountSlack · Account team+
The partners want a clear pilot scope: one coastal team, two claim types, three weeks. Send the security pack before the pilot starts.
Create the customer project, assign the implementation owner, schedule the kickoff, and attach the handoff brief. Keep the signed scope with the project.
Briefs on the way in. Notes on the way out. Call Prism from an ordinary phone, and keep the conversation going wherever you work.
02 / Connected
A workspace, with or without a CRM.
Your pipeline, inbox, calendar, notes, recordings, tasks, and Operator live together. Connect the tools you already use and keep both sides up to date.
03 / Yours to direct
You stay in control.
See the sources, adjust the work, and decide what happens. Choose what can run automatically and when Prism should come back to you.
Phone · Web · macOS · Windows · iPhone · Android
SMS without the app. Notifications with it. Most languages supported.
Yes. Call Prism from an ordinary phone number for a brief, a note, or help with the next step. Without the app, updates can reach you by SMS. With the app, you get notifications. Prism supports most languages.
No. You can simply tell Prism what happened afterwards. It writes the note and asks about missing details. When you do want meeting capture, the desktop app works on your computer without a bot joining, or you can choose a visible notetaker.
Yes. Connect your CRM, email, calendars, messages, and other tools for shared context and actions. You can also use the built-in pipeline, inbox, calendar, notes, recordings, tasks, and Operator without a separate CRM.
Your preferences, the details your notes need, and the corrections you make to Operator’s work. Company DNA gives your team a shared way to guide those learnings. Directors can review and improve the instructions behind your processes.
Start by reviewing prepared work and deciding what to send or apply. You choose which workflows can run automatically and under what rules. Corrections improve future work; approving something repeatedly does not automatically enable automation.
No. Each company’s data is kept in a separate environment, with access restricted to that organization. Your records and Company DNA are not shared with or used by other companies. Permissions still control what people inside your team can see.
No. Neither meeting audio nor voice-note audio is stored. The transcript and the resulting note stay in your workspace, so you can use the information without keeping the audio.
Scroll through Brian's afternoon and the next morning and see how he uses Prism every day.
Meet Brian. He's good at the part that's human. The rest, he used to do at midnight.
The meeting that could close the quarter starts in fifteen minutes, exactly the time it takes to drive there. Brian used to spend half an hour before each meeting to prepare. Not anymore.
He picks Prism's number on his car dashboard. Before he arrives, he knows all the details.
Prism
Okay. You last spoke with them seven days ago, on the pricing call. You still owe them the revised quote; you promised it Friday. One change since: there's a new name on the email thread. He's Marcus Henderson, their CFO, and he'll be in the meeting. So today's really about price. The note from that call is on your phone if you need the numbers.
Try it · ask Prism to pull it up
He walks in with nothing to set up. The laptop just silently listens. When the CFO turns to price, the number's already in front of Brian.
Prism · Displayed on the screen
Pricing is their open item. Your revised quote is $48,000 / yr.
It's a yes. He talks it through with Prism on the drive, and Prism asks the one thing he'd have forgotten. He pulls in; it's done.
Prism
How'd it go?
Brian
We won it. They're in.
Prism
Love that. I've got most of it. I'll mark the deal closed. One thing: who actually signs on their side, Dana or Marcus?
Brian
Marcus, the CFO.
Prism
Perfect. The note's ready. I'll have it in your CRM in a moment.
The next morning, he opens the app to check on yesterday's notes. Everything is already there, clean, in the right record. His manager beat him to it: 'Great close.'
Coffee, then one call. Prism picks up.
Prism
Morning, Brian. And congrats on yesterday's close. Good news: they've already sent the revised contract; it's waiting on your signature. Oh, and Carol wants to meet today; she just emailed. I found a slot, 2pm, at your favorite spot. Want me to reply and reserve the place?
Brian
Yes, that's perfect.
Prism
Done. One more thing, it's your boss's birthday. I've held some time before Carol so you can grab a small gift. A bowtie? You know him.
Brian
Right, I'd have forgotten. Thank you.
Prism
That's what I'm here for. Anything else?
Prism didn't just save him an hour. Prism had his back all day.
Talk. Done.
Prism
Go get 'em. I've got the rest.
PrismBrian’s day
Walk in with the whole picture.
The last conversation, the latest email, and the next decision, brought into one brief.
Brian asks
“Brief me before Acme. What should I focus on?”
Prism
The revised quote is still owed. Marcus, their CFO, has joined the thread and will be in the meeting. Price is the open question today.
A useful question to ask
“Marcus, what do you need to approve the quote, and who signs on your side?”
Behind the brief 3 sources
Pricing call · 7 days ago+
Dana asked for revised annual pricing. Brian committed to sending the quote by Friday.
Latest email · Dana & Marcus+
Dana added Marcus Henderson, the CFO, to the thread. Marcus wants to discuss the annual total.
Today’s meeting+
Dana and Marcus are joining Brian for the pricing discussion.
Open a source to see what it adds.
PrismBrian’s day
The thread behind the brief.
Prism finds the conversation that matters for the meeting Brian is heading into.
Brian asks
“Pull up the recent emails from Acme.”
AC Acme Corp Email thread
Pricing for Friday’s meeting Brian, Dana, Marcus
DDanaYesterday
Can you send the revised annual quote before our meeting? I’ve added Marcus, our CFO. He’ll join us to go through the pricing.
MHMarcus HendersonToday
Thanks, Dana. Brian, please bring the annual total and what’s included. That’s what I’d like us to settle.
Prism
Marcus is the new person on the thread. I’d bring the revised quote and confirm what he needs to approve it.
PrismBrian’s day
A reply, ready for Brian’s review.
The draft uses the thread and the revised quote. Brian can change the wording before anything goes out.
Brian asks
“Draft a reply to Dana about the pricing meeting.”
PrismBrian’s day
The promise from the last call.
Prism brings back the useful details, including what Brian still owes the client.
Brian asks
“Show me the notes from our last call.”
AC Acme Corp Call note
Pricing review
7 days ago · Brian & Dana
Discussion
Dana wants to review the annual cost before moving forward.
Still open
Final pricing approval and who signs on Acme’s side.
Brian’s commitment
Send the revised quote by Friday.
Prism
You promised the quote by Friday. The note doesn’t yet confirm the signatory. That’s a useful detail to leave today’s meeting with.
PrismBrian’s day
One new person changes the meeting.
Prism compares the latest activity with what Brian knew after the last call.
Brian asks
“What’s changed since we last spoke?”
At the last call
Brian and Dana
Annual pricing was open. Brian owed a revised quote by Friday.
Pricing call · 7 days ago
Before today’s meeting
Marcus is joining
Acme’s CFO is now on the email thread and wants to review the annual total.
Latest customer thread
Prism
Make room for the financial decision today. Bring the quote, explain the scope, and ask Marcus what approval still needs.
Still to confirm
Being the CFO doesn’t establish who signs. Ask before putting a name on the agreement.
PrismBrian’s day
Stay in the conversation.
The transcript keeps the words. Copilot brings the relevant company information alongside them.
Meeting transcriptAcme Corp
14:30 · Dana
Let’s walk through the revised quote.
14:42 · Marcus
What’s the annual total?
14:48 · Brian
I have the revised pricing here.
Prism CopilotJust for Brian
From the revised quote
$48,000 / year
Annual pricing is ready to discuss. Final approval is still open.
Revised quote.pdf · p. 1+
Acme Corp: revised annual total of $48,000. Prepared for the pricing review with Dana and Marcus.
In the room or online.
Capture on your computer, or choose a visible notetaker for the video call. Zoom, Meet, Teams, and more.
The useful record stays.
The transcript, note, and commitments stay together. Meeting audio and video are not stored.
PrismBrian’s day
The missing detail makes it into the note.
Brian talks through the result. Prism uses the company’s note requirements to ask a useful follow-up.
Prism asks
“Who actually signs on their side, Dana or Marcus?”
Brian
“Marcus, the CFO.”
Company DNACapture the outcome and decision-maker before handing the deal over.
Meeting outcomeReady
Client
Acme Corp
Outcome
Deal won. Acme is moving forward.
Signatory · Confirmed by Brian
Marcus Henderson, CFO
Follow-through
Prepare the agreement for Marcus.
Edit the note or explain why a detail matters. Prism learns from those corrections for the next relevant conversation.
PrismBrian’s day
One client record. The whole team caught up.
The outcome, note, next step, and team conversation stay attached to the same deal.
AC Acme CorpClosed won
Annual value
$48,000
Owner
Brian
Signatory
Marcus Henderson
Meeting note addedYesterday · After Brian’s debrief
Acme agreed to proceed. Marcus signs on their side.
Prepare the agreementNext step · Brian
“Great close.”Brian’s manager · This morning
Voice workspace ↔ Linked CRM record
Use Voice as your CRM, or keep a connected CRM in sync. The linked record and your sharing settings determine where the update goes.
PrismBrian’s day
The loose ends, already connected.
Explore the call schedule, the reply Prism prepares, and the context behind Brian’s morning.
Daily catch-upWeekdays
18:00A call at the time you choose
A reminder before the callApp notification, or SMS without the app
Prism calls with the contextCover the day’s meetings and outstanding next steps.
Choose a retry if you miss itYou set the reminder and retry options.
Brian called Prism this morning. He can also schedule a catch-up for the days when he wants Prism to reach him.